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SHIPPING & RETURNS

SHIPPING POLICY

We aim to process and ship your order as quickly as possible.

  • Orders placed before 4:00 PM (16:00 CET/CEST) will be processed the next business day and shipped within two to three business days.

  • Orders placed after 4:00 PM, on weekends, or on public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation with tracking information (if applicable).
     

Please note that delivery times are estimates and may vary depending on the destination and the shipping carrier. We are not responsible for delays caused by the courier or unforeseen circumstances.
 

Please ensure that your shipping address is correct before completing your order. We cannot be held responsible for delays or lost parcels due to incorrect or incomplete address information provided by the customer.

RETURN POLICY

If you are not completely satisfied with your purchase, you may return your item(s) within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unused, undamaged, and in their original packaging.

  • Please complete the enclosed return form, indicating the reason for your return.

  • The costs for sending a return package are borne by the buyer.
     

Once we have received and inspected your returned item(s), we will process your refund. If the return meets our return conditions, the refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.
 

Please note that we reserve the right to refuse returns if the items are returned damaged, used, or without their original packaging.

If you have any questions regarding shipping or returns, please don't hesitate to contact us. We're always happy to help!

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